Ask for Angela Awareness Online Course
Learn how the Ask for Angela initiative helps protect customers from uncomfortable or threatening situations in licensed venues. Covers how to implement the scheme in your venue, how to respond discreetly when a customer asks for Angela, and your responsibilities for safeguarding guests.
What You'll Learn
- What Is the Ask for Angela Initiative
- Recognising When a Customer May Need Help
- Responding Discreetly and Safely
- Implementing Ask for Angela in Your Venue
- Staff Communication and Teamwork
- Reporting Incidents and Follow-Up Procedures
Who Needs This Course
Bar staff, door supervisors, pub and club managers, hotel receptionists, restaurant staff, and anyone working in a licensed venue who has a duty of care to protect customers.
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