Neurodiversity: Supporting Neurodivergent Customers and Team Members Online Course
Learn how to create inclusive hospitality environments that support neurodivergent customers and colleagues effectively. Covers autism, ADHD, dyslexia, and other neurodivergent conditions, with practical strategies for adapting service, communication, and workplace practices.
What You'll Learn
- Understanding Neurodiversity and Key Conditions
- Recognising Different Communication Needs
- Adapting Customer Service for Neurodivergent Guests
- Creating Sensory-Friendly Environments
- Supporting Neurodivergent Team Members
- Reasonable Adjustments in the Workplace
- Building an Inclusive Hospitality Culture
Who Needs This Course
Restaurant managers, hotel staff, front-of-house teams, bar staff, and hospitality supervisors who want to provide inclusive, accessible service and support neurodivergent colleagues in the workplace.
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